Flybe approached Karmarama to design and build a mobile-first travel companion app as part of their business transformation programme.

We utilised existing passenger data to create a personalised experience, that was optimised to helping decision-making on the user journey. Alongside this, we built booking functionalities allowing users to manage their booking, add hold luggage, change seats, check-in online and retrieve a mobile boarding pass.

The project resulted in a mobile app that enabled customers to book flights on-the-go, enabling a greater conversion to purchase for the brand.